Customer Experience Representative (Pacific Timezone)
Brevo(11 days ago)
About this role
A Customer Experience Representative at Brevo supports North American users of the company's CRM platform, helping customers get value from Brevo’s marketing and sales tools. The role is based in Austin, Texas (PST hours) and sits on the Customer Experience team within a fast-growing, B Corp-certified software company focused on scaling online businesses.
Required Skills
- Customer Support
- Technical Support
- Email Marketing
- Marketing Automation
- CRM
- API
- DNS Management
- Troubleshooting
- Communication
- Escalation
About Brevo
brevo.comVercel is a cloud platform for frontend developers that enables building, previewing, and deploying web applications and static sites with an emphasis on performance and developer experience. It offers Git-powered automatic deployments, global edge CDN, serverless functions, real-time preview URLs, analytics, and integrations to streamline CI/CD. Closely associated with the Next.js framework, Vercel is used by teams to achieve fast iteration, automatic scaling, and low-latency global delivery for Jamstack and modern web apps.
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