Customer Experience Representative

B-Stock(4 years ago)

HybridFull TimeJunior$38,460 - $40,460Customer Experience

About this role

A Customer Experience Representative at B-Stock is a frontline team member who supports small business buyers on the company’s B2B re-commerce platform. The role focuses on delivering exceptional customer experiences while contributing to process improvements and collaborating with leadership to enhance the buyer journey. The position reports to the Customer Experience Supervisor.

View Original Listing

Required Skills

Inbound Support
Web Chat
Email Support
Process Improvement
Customer Advocacy
Troubleshooting
Documentation Review
Communication
Attention To Detail
Typing

Qualifications

High School Diploma/GED Certificate

About B-Stock

bstock.com

B-Stock Solutions operates B2B online marketplaces that connect retailers and manufacturers with professional buyers to liquidate returned, excess, refurbished, and seasonal inventory. The platform powers branded storefronts and auction/bulk-sale channels for major retailers and partners (e.g., Costco, carriers, Foot Locker), offering inventory listings, documentation, and buyer tools. Sellers use B-Stock to monetize surplus stock while retaining brand control and fulfillment options; buyers get authenticated lots, detailed data, and streamlined purchasing workflows.