Customer Experience Team Lead
BIS Safety Software
About this role
BIS Safety Software is seeking a Customer Experience Team Lead to support and develop a high-performing customer support team at their Sherwood Park office. The role involves coaching, managing operations, analyzing performance metrics, and contributing to ongoing improvements in customer service.
Skills
About BIS Safety Software
bissafety.caBIS Safety Software is a Canadian software company that provides learning management, training record management, and compliance software for workforce safety and operational training. Its products are used to deliver online courses, track certifications and competencies, and manage regulatory and site-specific safety requirements.
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About BIS Safety Software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$83k – $113k
per year