Customer Marketing Manager
Invoca(1 month ago)
About this role
The Customer Marketing Manager at Invoca designs and executes programs to drive advocacy, engagement, and retention across the customer community. The role acts as a liaison between customers and internal teams to celebrate and amplify customer success and support product and go-to-market initiatives. This is an individual contributor position reporting to the Director of Customer Marketing and is fully remote.
Required Skills
- Multi-Channel Marketing
- Customer Advocacy
- User Groups
- Content Development
- Thought Leadership
- Cross-Functional Collaboration
- Sales Partnership
- Event Coordination
- Feedback Programs
- AI Fluency
+10 more
About Invoca
invoca.comInvoca is a conversation analytics platform that uses AI to analyze phone calls and voice interactions, turning spoken conversations into actionable insights. It offers call tracking, conversation intelligence, and attribution to help marketing, sales, and contact center teams identify intent, measure lead quality, and optimize campaign performance. The platform integrates with CRMs and marketing stacks to automate lead routing, surface revenue-driving signals, and tie inbound-call outcomes to digital spend. Enterprise teams use Invoca to convert more calls into customers and quantify the revenue impact of phone-based channels.
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