Customer Operations Team Leader
HelloFresh(11 days ago)
About this role
A Team Lead at HelloConnect is an on-site supervisory role within the company’s contact center operations based in Exxa Tower, Bridgetowne. The position supports a collaborative, learning-focused culture and contributes to delivering exceptional customer experiences across a global BPO environment. It offers opportunities for professional development and cross-functional collaboration.
Required Skills
- Leadership
- People Management
- Contact Center
- Customer Service
- Performance Management
- Excel
- Coaching
- Communication
- Recruitment
- Attendance Monitoring
About HelloFresh
hellofresh.comHelloFresh is a global meal-kit subscription company that delivers pre-portioned fresh ingredients and chef-designed recipes to customers' doors. It offers flexible plans and a wide range of meal choices (family, vegetarian, quick meals, etc.) to simplify meal planning, shopping, and cooking. Operating in many countries, HelloFresh emphasizes convenience, variety, and reducing food waste through portioned ingredients and streamlined delivery. Customers manage preferences and deliveries online for weekly boxes tailored to their needs.
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