Customer Service Advisor
Philip Morris International(3 months ago)
About this role
A Customer Service Advisor at Concentrix provides support to financial advisers and customers on an internationally focused campaign, helping deliver industry-leading customer service and support to achieve client objectives. The role is based onsite in Cape Town and is part of the Group Customer Service team. The position is full-time and includes company benefits and employee support programs.
Required Skills
- Customer Service
- Complaint Handling
- Risk Handling
- Communication
- Process Competence
- Teamwork
- Quality Checking
Qualifications
- Grade 12 / Matric
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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