Customer Service Inbound
Concord Servicing(12 days ago)
About this role
An entry-level Customer Service role in the Contact Center within the Financial Services industry. The position involves assisting customers and providing support related to financial products and services.
Required Skills
- Customer Service
- Communication Skills
- Problem Solving
- Financial Knowledge
- Data Entry
Qualifications
- High School or Equivalent
About Concord Servicing
myaccountinfo.comThis is a white-label, secure customer account portal that lets clients access their accounts using an Account Number and Password, with options to register and recover passwords. The platform supports self-service and ongoing engagement through a feedback system and privacy resources. It integrates with enterprise customer-service tooling (notably Genesys) and employs modern UI elements like toasters and modal dialogs for a polished, interactive experience. The site also shows localization support and branding options, indicating a branded, privacy-conscious portal designed for businesses needing a customized client portal.
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