Customer Service Representative (onsite)
RTX(21 days ago)
About this role
Customer Service professional supporting Collins Aerospace Interiors, focused on responding to customer inquiries and ensuring customer satisfaction. The role involves working under general supervision, analyzing customer interaction data to identify trends, and coordinating with internal teams to support product status and delivery. The position requires escalation of complex issues to management and contributing to process improvements.
Required Skills
- Customer Service
- Call Handling
- Data Analysis
- SAP
- MS Office
- De-escalation
- Sales Support
- Documentation
Qualifications
- University Degree or Equivalent
- U.S. Citizenship
About RTX
rtx.comAt RTX, we're accelerating ideas to solve some of the world's biggest challenges by bringing together the brightest, most innovative minds across aviation, space and defense.
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