Customer Service Representative
Accenture Federal Services(17 days ago)
About this role
A Customer Service New Associate at Accenture supports customer inquiries, handles escalations, and resolves complaints, primarily through email and chat channels. The role requires following detailed instructions and working as part of a team in a supervised environment, with an emphasis on resolving customer issues within established SLAs.
Required Skills
- Customer Service
- B2B Sales
- B2C Sales
- Chat
- Typing
Qualifications
- Bachelor's Degree
About Accenture Federal Services
accenture.comAccenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.
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