Customer Success Advisor

Safe Security(1 month ago)

RemoteFull TimeSenior$140,134 - $187,374 (estimated)Customer Success

About this role

This remote Customer Success role at SAFE Security focuses on managing the full customer lifecycle for enterprise accounts using SAFE’s cyber risk platform. The position emphasizes becoming a trusted advisor to CISOs, CIOs, and IT teams while championing customer needs internally. It sits at the intersection of cybersecurity, risk, and customer experience within a high-growth startup environment in the Americas region.

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Required Skills

Customer Journey Management
Customer Advocacy
Relationship Management
Cybersecurity Knowledge
Cyber Risk Knowledge
Security Compliance
Trusted Advisor
Metrics Ownership
Platform Expertise
Best Practices

+7 more

About Safe Security

safe.security

Safe Security is a cyber risk management company that provides a unified, AI-driven platform for managing both first‑party and third‑party cyber risk. Their solution delivers continuous monitoring, dynamic risk scoring, and prioritized remediation to help security, risk and compliance teams reduce exposure across enterprise and vendor ecosystems. Designed for enterprises and their boards, the platform centralizes visibility and workflows so organizations can quantify, track, and act on cyber risk more efficiently. Safe positions itself as a global leader in this space with an emphasis on automation and actionable analytics.