Customer Success Associate (Eastern Region)

Reliance Health(4 months ago)

HybridFull TimeJunior$56,105 - $75,261 (estimated)Customer Success

About this role

Reliance Health is a health-insurance and telemedicine company focused on making quality healthcare accessible and affordable in emerging markets. The Customer Success Associate role, based in Eastern Nigeria, is a frontline position supporting customer experience across channels, helping analyze feedback and supporting initiatives to improve satisfaction and retention. The role is ideal for someone customer-focused and eager to grow within customer success.

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Required Skills

CRM
Data Analysis
Customer Support
Communication
Negotiation
Problem Solving
Account Management
Customer Retention

Qualifications

Bachelor's Degree

About Reliance Health

getreliancehealth.com

Reliance Health is a company dedicated to enhancing employee well-being through innovative healthcare benefits tailored for businesses of all sizes. By integrating comprehensive health solutions, Reliance Health aims to improve the lives of staff and ensure organizations can rely on effective and accessible health resources. Their offerings cater to a diverse range of needs, supporting both employee satisfaction and overall productivity in the workplace.