Customer Success Development Representative (CSDR)
Connecteam(21 days ago)
About this role
A Customer Success Development Representative (CSDR) at Connecteam is a post-sale role focused on ensuring new paying customers have a strong first experience after purchase. The position centers on engaging new customers quickly and connecting them to the onboarding function to support long-term adoption and success. The role operates remotely while aligning to US business hours.
Required Skills
- Customer Outreach
- Onboarding Scheduling
- Pipeline Management
- HubSpot CRM
- Phone Communication
- Email Communication
- Text Outreach
- Rapport Building
- Objection Handling
- Call Scripting
+4 more
About Connecteam
connecteam.comConnecteam is a mobile-first, all‑in‑one employee management platform focused on helping businesses communicate, operate, and train non‑desk workforces. It consolidates scheduling, time tracking, task management, HR tools, forms/checklists, and e‑learning into a single, customizable and easy‑to‑use app. Aimed primarily at small and mid‑sized companies, Connecteam emphasizes affordability and simplicity while offering integrations with payroll and other back‑office systems. Organizations use it to centralize frontline operations, boost productivity, and improve compliance and team communication.
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