Customer Success Engineer MSSP, U.S.
Torq(1 month ago)
About this role
A Customer Success Engineer at Torq is a member of the Field Engineering team focused on ensuring customer adoption and long-term value from Torq’s security hyperautomation platform. The role acts as a conduit for customer insights to influence product direction and strategy. It is situated within a fast-growing, well-funded AI-native cybersecurity company.
Required Skills
- Automation
- Technical Support
- Customer Success
- API Integration
- Scripting
- Security
- SOAR
- SOC
- Cloud
- EDR
+4 more
About Torq
torq.ioTorq is a security hyperautomation platform that enables no-code, low-code, and full-code automation for enterprise security teams. It positions itself as a scalable alternative to traditional SOAR solutions, aimed at accelerating incident response and delivering significantly faster ROI (promoted as up to 10x). Torq integrates with existing security stacks to automate playbooks, orchestration, and remediation across tools and environments. Security teams use it to reduce manual work, standardize responses, and scale operations.