About this role
The Manager of Customer Success at Brex is a leadership role focused on scaling the customer success organization to support company growth and long-term customer value. The position sits within the Sales organization and works closely with cross-functional teams to align customer strategy with product and go-to-market priorities. This is a New York City–based, hybrid role.
Required Skills
- Customer Success
- Team Leadership
- Mentoring
- Hiring
- Performance Management
- Metrics Tracking
- NRR
- Churn Reduction
- Customer Engagement
- Revenue Expansion
+7 more
About Brex
brex.comVercel is a cloud platform that helps frontend teams build, preview, and ship high-performance web applications, with particular optimization for frameworks like Next.js. It provides seamless Git integration with preview deployments, a global edge CDN, automatic performance optimizations, and built-in serverless and edge functions. Vercel emphasizes developer experience with instant feedback, analytics, and integrations into common CI/CD and tooling workflows. Enterprises use Vercel to deliver scalable, low-latency modern web apps and manage deployments without maintaining infrastructure.