Customer Success Manager 3

Behavox(28 days ago)

HybridFull TimeSenior$152,277 - $204,538 (estimated)Customer Success

About this role

A Customer Success Manager at Behavox helps customers realize continuous value from the company’s data and AI/ML platform, working primarily with large financial institutions and enterprise clients. The role supports post-implementation success and shapes long-term adoption and growth while contributing to the development of the Customer Success function. It sits within a global, mission-driven company focused on organizing enterprise data into actionable information.

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Required Skills

Account Management
Relationship Management
Change Management
Revenue Expansion
Negotiation
Communication
Stakeholder Engagement
Customer Analysis
Prioritization
Problem Solving

+3 more

About Behavox

behavox.com

Behavox is an AI-driven data and analytics platform that transforms communications and operational data into actionable insights to detect misconduct, manage regulatory compliance, and reduce risk. It ingests and normalizes communications, voice, trade and unstructured data and applies machine learning, NLP and behavioral analytics for surveillance, investigations and case management. Built for banks, broker‑dealers and large enterprises, Behavox provides real‑time monitoring, automated alerts, workflow tools and regulatory reporting to support compliance and supervisory programs. Customers rely on its scalable, secure AI capabilities to safeguard their business, speed investigations and improve regulatory outcomes.