Customer Success Manager 3

Behavox(28 days ago)

HybridFull TimeSenior$138,697 - $184,957 (estimated)Customer Success

About this role

Behavox is hiring a Customer Success Manager to work within its Customer Success team, supporting enterprise clients of its data and ML platform. The role sits at the intersection of product, delivery, and customer-facing teams to ensure long-term partnership and value realization with major financial institutions. The company emphasizes innovation, a global mission, and a high-performing collaborative culture.

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Required Skills

Customer Success
Account Expansion
Churn Reduction
Account Management
Stakeholder Engagement
Executive Communication
Revenue Identification
Account Planning
Negotiation
Change Management

+6 more

About Behavox

behavox.com

Behavox is an AI-driven data and analytics platform that transforms communications and operational data into actionable insights to detect misconduct, manage regulatory compliance, and reduce risk. It ingests and normalizes communications, voice, trade and unstructured data and applies machine learning, NLP and behavioral analytics for surveillance, investigations and case management. Built for banks, broker‑dealers and large enterprises, Behavox provides real‑time monitoring, automated alerts, workflow tools and regulatory reporting to support compliance and supervisory programs. Customers rely on its scalable, secure AI capabilities to safeguard their business, speed investigations and improve regulatory outcomes.