Customer Success Manager (9-month fixed-term contract)
Frontify(21 days ago)
About this role
Frontify is hiring a customer-facing professional to help brands successfully launch and adopt its brand platform, ensuring they continuously realize business value. The role focuses on building long-term, trust-based relationships with a wide range of customers and supporting Frontify’s growth through strong customer outcomes. The position is based in Switzerland with flexibility to work from anywhere in the country and occasional visits to the St. Gallen office.
Required Skills
- Customer Success
- Account Management
- Onboarding
- Customer Training
- Stakeholder Management
- Relationship Building
- Product Adoption
- Customer Support
- Usage Monitoring
- Renewals
+6 more
About Frontify
frontify.comFrontify is a brand-building platform that combines a user-friendly digital-asset management system with customizable brand portals and styleguides. It helps teams organize, store, and create brand assets, toolkits, templates and campaigns while maintaining consistent brand guidelines. The platform streamlines collaboration, approval workflows, and integrations with common creative and marketing tools to centralize workflows. Frontify is aimed at marketing and design teams that need to scale and protect their brand across channels.
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