Customer Success Manager, Deel IT
Deel(2 months ago)
About this role
The Customer Success Manager at Deel IT is responsible for managing relationships with a high volume of small spend accounts in either the SMB/MM or ENT segments. This role involves identifying customer pain points, providing strategic solutions, and driving platform adoption to enhance customer experience and retention. The manager acts as a trusted advisor, offering insights based on quantitative data analysis and collaborating with internal teams to address customer needs and drive revenue growth.
Required Skills
- Customer Relationships
- Risk Identification
- Solution Provision
- Product Advocacy
- High-Quality Experience
- Stakeholder Coordination
- Platform Adoption
- Data Analysis
- Self-Starter
- Fast-Paced Environments
+6 more
About Deel
www.deel.comDeel is a global platform designed to simplify remote work by providing payroll, compliance, and employment solutions. It enables companies to hire employees and contractors worldwide while ensuring compliance with local labor laws and tax regulations. With features that include automatic payroll processing, contractor management, and compliance tools, Deel makes it easier for businesses to scale their teams internationally. Companies choose Deel for its user-friendly interface and comprehensive support for diverse workforce needs.
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