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Customer Success Manager – Digital Touch at Magnet Forensics - ApplyBlast

Customer Success Manager – Digital Touch

Magnet Forensics

9 months ago

4.3 on Glassdoor

United States

Hybrid

Full Time

Medior

1 applicant

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About this role

Magnet Forensics is hiring a Digital Customer Success Manager to shape and deliver a high-quality, digital-first customer experience for users of its digital investigative software. The role partners closely with Customer Success Operations and cross-functional teams to design and improve the digital customer journey using automation, data insights, and scalable engagement. The position is focused on helping customers realize value from the product while strengthening customer engagement and community.

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About Magnet Forensics

magnetforensics.com

Headquarters

Atlanta, Georgia, United States

Company Size

501-1000 employees

Founded

2009

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Magnet Forensics is a digital forensics software company that develops tools for acquiring, analyzing, and reporting on digital evidence from computers, mobile devices, cloud services, and other data sources. Its products are used by law enforcement, government, and corporate investigators in forensic and incident response investigations.