Customer Success Manager - eDOCS
NetDocuments(13 days ago)
About this role
NetDocuments is seeking a Customer Success Manager who will own a strategic set of accounts and champion customers’ outcomes, with required eDOCS experience. The role focuses on driving retention and growth while partnering cross‑functionally to deliver measurable ROI and improve customer health.
Required Skills
- eDOCS
- Customer Success
- Account Management
- Project Management
- Executive Communication
- Data Analysis
- Cross-Functional Collaboration
- Relationship Management
- Upselling
- Renewals
+2 more
Qualifications
- Bachelor’s Degree in Business or Related Discipline
About NetDocuments
netdocuments.comNetDocuments is a cloud-native document and email management platform built for law firms and legal departments. It delivers secure, compliant, anywhere-accessible storage and automation to simplify document lifecycle tasks like email filing, search, collaboration, versioning, and records governance. The platform aims to save time, reduce costs, and mitigate risk by centralizing content, controls, and auditability. Legal teams choose NetDocuments for scalable cloud delivery, regulatory compliance features, and tighter document security.
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