Customer Success Manager, EMEA
Webflow(1 month ago)
About this role
The Customer Success Manager, EMEA at Webflow partners with strategic enterprise customers to ensure long-term success, retention, and growth on Webflow’s AI-native Digital Experience Platform. The role focuses on building trusted relationships, aligning the platform to customer goals, and surfacing customer insights to improve the enterprise experience. This is a London-based, hybrid position reporting to the Manager of Customer Success.
Required Skills
- Customer Success
- Account Management
- Stakeholder Management
- Adoption
- Onboarding
- Renewals
- Project Management
- Communication
- Technical Support
- Collaboration
+3 more
About Webflow
webflow.comWebflow is a visual web design platform that lets designers and teams build custom, responsive websites without writing code. It combines a drag‑and‑drop designer with a flexible CMS, templates, interactions/animations, and managed hosting — with the option to export clean HTML/CSS/JS. Webflow targets designers, marketers, and businesses that need production‑ready sites with built‑in performance, SEO, and collaboration tools. Founded in 2013 and based in San Francisco, the company emphasizes a no‑code approach that still produces developer‑grade output.
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