Customer Success Manager (fluent French)

Conduktor(5 days ago)

HybridFull TimeMedior$103,643 - $137,069 (estimated)Customer Success

About this role

A Customer Success Manager at Conduktor will own and grow customer relationships across EMEA and North America, ensuring customers realize value from the company's Apache Kafka tools. The role requires full professional fluency in English and French and collaborates closely with Sales and Solutions Architecture as part of a unified account team. The position is based in London or New York with a hybrid in-office schedule.

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Required Skills

Customer Success
Account Management
Onboarding
Account Expansion
Stakeholder Management
Cross-Functional Collaboration
Technical Communication
French
English
SaaS

About Conduktor

conduktor.io

Conduktor is a streaming data hub that provides tools to operate, govern, and secure real‑time data pipelines. Built for teams and AI, it offers developers and operators a rich UI, monitoring/observability, governance, and security features across Kafka and the broader streaming ecosystem to simplify operations and accelerate analytics and ML use cases. Organizations use Conduktor to manage clusters, inspect and test streams, enforce policies, and troubleshoot production issues faster, reducing the operational overhead of running streaming infrastructure.