Customer Success Manager II | UKI

Deel(1 month ago)

RemoteFull TimeMedior$86,684 - $116,277 (estimated)COGS

About this role

As a Customer Success Manager II at Deel, you will manage a diverse portfolio of small to mid-sized accounts in the UKI region, focusing on building strong relationships and ensuring customer satisfaction. Your responsibilities will include identifying risks to customer retention, advocating for clients within the organization, and driving adoption of platform features to enhance the overall customer experience. This role requires a blend of strategic guidance, data analysis, and cross-functional collaboration to support client growth and mitigate churn.

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Required Skills

Customer Relationship Management
Portfolio Management
Risk Identification
Stakeholder Engagement
Business Reviews
Customer Advocacy
Data Analysis
Cross-Functional Collaboration
Client Communication
Product Feedback

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About Deel

www.deel.com

Deel is a global platform designed to simplify remote work by providing payroll, compliance, and employment solutions. It enables companies to hire employees and contractors worldwide while ensuring compliance with local labor laws and tax regulations. With features that include automatic payroll processing, contractor management, and compliance tools, Deel makes it easier for businesses to scale their teams internationally. Companies choose Deel for its user-friendly interface and comprehensive support for diverse workforce needs.