Customer Success Manager (Logistics)
Portcast(21 days ago)
About this role
A Customer Success Manager at Portcast supports a predictive analytics startup serving the logistics and shipping industry, helping customers extract actionable insights from trade-flow data. The role is customer- and commercially-focused within a remote, fast-paced startup, contributing to product direction and company growth.
Required Skills
- Customer Success
- Account Management
- Stakeholder Management
- Upsell
- Cross-Sell
- Adoption
- Quarterly Reviews
- Data Analysis
- Communication
- Problem Solving
Qualifications
- Bachelor's Degree
About Portcast
portcast.ioPortcast is a real-time and predictive transportation visibility platform that helps logistics and operations teams trace container shipments around the clock and deliver more accurate arrival-time estimates. Its supply‑chain visibility and predictive analytics improve resilience and profitability by surfacing disruptions, forecasts, and actionable ETAs across routes and modes. Customers use Portcast to reduce delays, optimize inventory and planning, and integrate visibility into existing workflows and systems.
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