Customer Success Manager (NEU) Remote
AlertMedia(11 days ago)
About this role
A Customer Success Manager at AlertMedia supports the company’s mission by managing strategic customer relationships for a fast-growing SaaS provider of threat intelligence and emergency communications. The role represents a customer-facing position focused on maintaining strong partnerships across multinational accounts within the business.
Required Skills
- Customer Success
- Account Management
- Risk Management
- Adoption
- Retention
- Upsell
- Cross-Sell
- Communication
- Project Management
- Analytics
+4 more
About AlertMedia
alertmedia.comAlertMedia is a unified risk intelligence and response platform that helps organizations detect, assess, and respond to critical events while keeping employees and stakeholders informed. The platform combines real‑time threat monitoring, multi‑channel mass notifications, two‑way communication, location‑aware employee tracking, and incident response workflows with integrations and APIs. Companies use AlertMedia to reduce operational risk, accelerate recovery, and maintain business continuity and employee safety across distributed and global operations.