Customer Success Manager, Mid-Market
Podium(14 days ago)
About this role
Podium is a company using AI to help local businesses improve customer communication and increase revenue through AI Employees. They have achieved significant growth and recognition in AI implementation and customer success.
Required Skills
- Customer Success
- Account Management
- CRM
- B2B Software
- Problem Solving
- Communication
- Relationship Building
- Software Adoption
Qualifications
- 4-year degree
About Podium
podium.comPodium is an AI-powered lead generation and customer interaction platform that helps local and multi-location businesses capture, qualify, and convert more leads through conversational messaging and automation. It centralizes customer communications (text, webchat, and a unified inbox), automates follow‑ups and lead routing, and includes tools for managing reviews and payments. Companies use Podium to speed responses, improve local reputation, and drive higher conversion and revenue from inbound leads.
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