Beyond

Customer Success Manager, SMB

Beyond(27 days ago)

RemoteFull TimeMedior$75,000 - $90,000Customer Success
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About this role

Beyond is seeking a Customer Success Manager for SMB to support their revenue management software users. The role involves customer engagement, data analysis, and fostering account growth within a fast-paced and innovative environment. The company values diversity, curiosity, and going beyond for their team and clients.

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Required Skills

  • Customer Success
  • Data Analysis
  • Revenue Management
  • Property Management
  • SaaS
  • Communication
  • Account Management
  • Client Relations
  • Technical Support
  • Trend Analysis
Beyond

About Beyond

beyondpricing.com

Beyond Pricing is a revenue-management platform that uses dynamic pricing and short‑term rental market data to optimize nightly rates for vacation rentals. It automatically adjusts prices for demand, seasonality, local events and competing supply to help Airbnb, Vrbo and Booking.com hosts—and property managers—maximize occupancy and revenue. Beyond provides market insights, forecasting, integrations with major booking channels and PMSs, and reporting tools to simplify pricing decisions. Hosts use it to increase profits, reduce time spent on manual repricing, and make data‑driven pricing choices.

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