Customer Success Manager, Strategic
Sprout Social(5 days ago)
About this role
Sprout Social is hiring a Strategic Customer Success Manager within its Sales & Customer Experience team to support large North American enterprise customers. The role sits at a SaaS company that provides social media management and social intelligence tools for brands. Sprout emphasizes customer partnership, growth, and a collaborative, remote-friendly culture.
Required Skills
- Customer Success
- Relationship Management
- Account Management
- Product Adoption
- Strategic Guidance
- Renewal Management
- Enterprise Sales
- Communication
- Salesforce
- Gainsight
+2 more
About Sprout Social
sproutsocial.comSprout Social is a Chicago-based cloud platform (founded in 2010) for social media management that helps organizations plan, publish and measure their social presence. Its product suite covers publishing and scheduling, engagement and customer care, social listening, analytics and influencer marketing to drive social ROI. Trusted by over 30,000 brands, Sprout emphasizes collaboration, data-driven insights and integrations across major social channels, and offers a trial to get started.