Customer Success Manager - US Payroll
Workstream(3 years ago)
About this role
A Customer Success Manager at Workstream is a post‑sale, customer‑facing role focused on ensuring customers realize value from the company’s HR, payroll, and hiring platform and maintain long‑term partnerships. The role supports fast‑growing restaurant brands and collaborates across teams to deliver a best‑in‑class customer experience. This is a Philippines‑based, full‑time, permanently remote position.
Required Skills
- Relationship Building
- Onboarding
- Implementation
- Product Expertise
- Renewals
- Upselling
- Account Monitoring
- Cross-Functional Collaboration
- Metrics Reporting
- CRM
+2 more
About Workstream
workstream.usWorkstream is an HR and payroll platform built for hourly and multi-location businesses. It centralizes hiring and workforce management — from recruiting, texting and applicant tracking to onboarding, time tracking, payroll integrations, and compliance — to automate repetitive tasks and surface workforce data. Restaurants, retail, healthcare and other hourly-heavy operators use Workstream to simplify operations, elevate worker experience, and scale hiring across locations.