Customer Success Manager
Oomnitza(1 month ago)
About this role
The Customer Success Manager at Oomnitza manages a dedicated book of SaaS customers, ensuring they achieve value from the Enterprise Technology Management platform and remain long-term partners. The role focuses on driving retention, adoption, and expansion while acting as the primary liaison between customers and internal teams. The position is fully remote within the US and involves close collaboration with sales, product, and support to deliver a seamless customer experience. This is a quota-influencing, customer-facing role in a fast-growing, venture-backed company.
Required Skills
- Customer Relationships
- Account Management
- Revenue Retention
- Churn Management
- Product Adoption
- Upselling
- Cross Selling
- Executive Briefings
- Customer Success Planning
- Stakeholder Management
+14 more
Qualifications
- Minimum 3 years Customer Success experience
About Oomnitza
oomnitza.comOomnitza is a modern IT asset management platform that gives organizations complete visibility and control over their technology ecosystem. It centralizes accurate asset data across the lifecycle, automates agile workflows, and integrates with security, procurement, and ITSM systems to streamline operations. By combining an asset‑centric approach with discovery and automation, Oomnitza helps reduce costs, improve security and performance, and unlock greater ROI from technology investments.