Senior Customer Success Manager

ZoomInfo Technologies LLC(28 days ago)

HybridFull TimeSenior$141,740 - $189,118 (estimated)Customer Success

About this role

The Senior Customer Success Manager at ZoomInfo is an individual contributor focused on maximizing customer value, retention, and growth for enterprise B2B SaaS customers. The role partners with cross-functional teams to ensure customers realize measurable ROI from ZoomInfo’s platform and drives strategic account planning and executive engagement. This position supports U.S. customers and operates in a hybrid work model with specific US time zone coverage.

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Required Skills

AI Enablement
Reporting
Strategic Accounts
Solution Architecture
Data Storytelling
Dashboarding
Insights Translation
AI Strategy
Commercial Ownership
Renewals

+4 more

About ZoomInfo Technologies LLC

zoominfo.com

ZoomInfo is an AI-powered Go-To-Market (GTM) intelligence platform that provides comprehensive B2B company and contact data, buying-intent signals, and workflow automation to help teams identify, engage, and close ideal customers. It combines millions of verified contacts and real-time signals (funding, exec moves, intent) with tools like ZoomInfo Copilot and GTM Studio to prioritize accounts, uncover buying committees, and personalize outreach at scale. The platform integrates with major CRMs and sales/marketing tools to automate enrichment and engagement directly in existing workflows. ZoomInfo also offers demos/trials and maintains compliance with data-privacy regulations such as GDPR and CCPA.