Customer Success Manager

Sweep

3 months ago

United States

Hybrid

Full Time

Manager

2 applicants

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About this role

A Customer Success Manager at Sweep is responsible for managing relationships with the company's largest enterprise accounts, acting as both a strategic advisor and technical expert to ensure successful integration into their Salesforce systems. Key responsibilities include leading onboarding and technical configuration, closely monitoring account health and adoption metrics, and conducting quarterly business reviews to identify growth opportunities. The role requires extensive Salesforce knowledge and the ability to collaborate effectively with both customer teams and Sweep's internal Product, Engineering, and Support teams.

Skills

Qualifications

Salesforce Administrator certification

About Sweep

www.sweep.io

Sweep provides advanced metadata management solutions specifically designed for Salesforce environments, optimizing them for AI readiness. By offering tools that enhance the integration and organization of data, Sweep ensures that Salesforce users can leverage their data more effectively to drive business insights and decision-making. Their services cater to organizations looking to elevate their Salesforce experience through streamlined data processes and enhanced operational efficiency.