Customer Success Manager
RELEX Solutions(1 month ago)
About this role
A Customer Success Manager at RELEX (Italy) focuses on strategic development of customers' business processes and maintaining executive-level relationships. The role drives revenue growth by identifying and independently leading upsell and cross-sell opportunities while ensuring measurable customer value from RELEX's supply chain and retail planning platform. The position works with clients in CPG, grocery and retail sectors within a fast-growing international software company.
Required Skills
- Customer Relationships
- Value Communication
- KPI Monitoring
- Strategic Analysis
- Domain Influence
- Commercial Development
- Upsell Cross-Sell
- Stakeholder Management
- Bilingual Communication
Qualifications
- Relevant University Degree
About RELEX Solutions
relexsolutions.comRELEX Solutions is a market-leading provider of supply chain and retail planning software that helps retailers, wholesalers and CPGs make their operations data-driven, autonomous and adaptive. Its cloud-native platform combines advanced demand forecasting, inventory and replenishment optimization, allocation, space and workforce planning, and merchandising tools powered by machine learning and real-time optimization. RELEX aims to improve product availability, reduce waste and inventory costs, and streamline end-to-end planning across stores, distribution centers and suppliers. Retailers and grocers worldwide use RELEX to unify planning, automate decisions and respond rapidly to changing demand.
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