Customer Success Manager

Coframe(26 days ago)

RemoteFull TimeManager$132,733 - $174,085 (estimated)GTM

About this role

The Customer Success Manager at Coframe is responsible for driving customer outcomes from onboarding through renewal and expansion, ensuring clients realize measurable ROI from Coframe's AI-driven marketing technology. This role involves leading onboarding processes, conducting business reviews, and identifying upsell opportunities while serving as the voice of the customer to inform product development. The ideal candidate will have over three years of B2B SaaS experience, a metrics-driven mindset, and the ability to create systems for customer success as the company grows. Technical fluency in A/B testing and AI-driven experimentation is essential for effectively engaging with key stakeholders.

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Required Skills

Customer Success
Account Management
B2B SaaS
Metrics-Obsessed
Relationship Building
Strategic Conversations
Problem Solving
A/B Testing
Conversion Optimization
AI-Driven Experimentation

+7 more

About Coframe

coframe.com

Coframe is an innovative AI-driven platform designed to optimize website growth by continuously creating and testing variations that enhance user engagement and conversion rates. Its advanced personalization and optimization capabilities act seamlessly, allowing businesses to launch experiments rapidly without requiring significant effort from their teams. Coframe integrates effortlessly into existing tech stacks, providing powerful solutions for both marketing and development teams looking to supercharge their performance metrics with AI-enhanced decisions. The platform is built for enterprises and small businesses alike, offering features such as auto-generated copy, UI components, and visual content tailored for targeted audiences.