Customer Success Manager
Anthropic(22 days ago)
About this role
The EMEA Customer Success Manager at Anthropic will act as a strategic partner to complex enterprise customers, driving adoption and expansion of Claude products (API, Claude for Enterprise, Claude Code). The role involves shaping regional processes, collaborating with product and account teams, and surfacing customer insights to inform product and go-to-market strategy. This is an early, high-autonomy role in EMEA that requires working across time zones and building regional operations.
Required Skills
- Customer Success
- Strategic Advisory
- Account Management
- API Integration
- AI/ML
- Usage Optimization
- Change Management
- Project Management
- Collaboration
- Value Quantification
+2 more
Qualifications
- Bachelor's Degree
About Anthropic
anthropic.comAnthropic is an AI safety and research company focused on building reliable, interpretable, and steerable AI systems. It develops large language models (branded as Claude) and offers APIs and enterprise products that let organizations integrate conversational AI with safety-focused controls, moderation, and privacy features. The company prioritizes interpretability and alignment research, publishes technical work, and engages with policymakers to reduce risks from advanced AI. Customers choose Anthropic for its safety-first approach, controllability tools, and research-driven models.
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