Customer Success Manager
SpecterOps(1 day ago)
About this role
A Customer Success Manager at SpecterOps will own a portfolio of commercial customers and drive consistent progress in Identity Attack Path Management (iAPM) maturity. The role focuses on connecting technical delivery to executive value and coordinating across TAMs, Project Managers, Renewals, Services, and Product with retention as the primary objective.
Required Skills
- Customer Success
- Account Management
- Stakeholder Mapping
- Renewal Readiness
- Risk Detection
- Telemetry Analysis
- Technical Communication
- Prioritization
- Cross-Functional Collaboration
- SaaS
About SpecterOps
specterops.ioSpecterOps is a cybersecurity firm specializing in adversary simulation, red teaming, and detection engineering to help organizations find and remediate gaps exploited by advanced attackers. They provide offensive security services, incident response and threat-hunting engagements, plus training and research focused heavily on identity and Active Directory security. SpecterOps is also the developer of BloodHound (and BloodHound Enterprise), a widely used tool for mapping and analyzing AD attack paths and prioritizing defenses.