Customer Success Manager, Dedicated (f/m/d)
Contentful(9 hours ago)
About this role
A Customer Success Manager EMEA at Contentful manages relationships with enterprise customers across the EMEA region to ensure they realize value from the platform as their trusted advisor. The role supports retention and growth while partnering with sales, partners, and professional services and channels customer feedback into product and GTM strategies.
Required Skills
- Customer Success
- Renewals
- Account Management
- Relationship Building
- Product Adoption
- Contract Negotiation
- Forecasting
- Communication
- API Knowledge
- Technical Proficiency
+2 more
Qualifications
- College / University Degree
About Contentful
contentful.comContentful is a headless CMS and content infrastructure platform that lets teams create, model, and deliver content across web, mobile, and connected channels via APIs. It offers developer-friendly REST and GraphQL APIs, SDKs, a flexible content model, localization, and delivery through a global CDN. The platform combines an editor-friendly interface, workflows and role-based access for marketers with tools and integrations developers need to build custom experiences. Enterprise-grade scalability, security, and a broad partner ecosystem have made it popular with brands like Kraft Heinz, Mailchimp, and DocuSign.
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