Customer Success Partner, Enterprise

Dandy(1 month ago)

RemoteFull TimeJunior$85,000 - $85,000Commercial

About this role

The Customer Success Partner, Enterprise at Dandy Dental Labs is responsible for managing relationships with key dental practice partners, ensuring client satisfaction and retention. This role involves leveraging Salesforce and data analysis to monitor account health, address escalations, and promote product adoption. Additionally, the partner will identify growth opportunities within existing accounts and collaborate with Enterprise Account Managers to implement strategies that enhance customer experience and drive business value.

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Required Skills

Client Relationship Management
Operation Excellence
Escalation Management
Data Analysis
Reporting
Product Adoption
Growth
Retention
Market Feedback
Communication Skills

+5 more

Qualifications

Bachelor's degree in Business Administration, Marketing, or a related field

About Dandy

meetdandy.com

Dandy is a fully digital dental laboratory that streamlines the dental practice experience by integrating cutting-edge technology to improve patient care. The company offers a comprehensive range of services, including free intraoral scanners, advanced manufacturing for dental restorations, and real-time clinical support, enabling dentists to efficiently manage their lab work from scan to delivery. With features like rapid turnaround times and innovative products such as 2-appointment dentures and implosion solutions, Dandy empowers practices of all sizes to enhance operational efficiency and patient outcomes.