Senior Customer Success Partner, Enterprise

CreatorIQ(2 months ago)

HybridFull TimeSenior$100,000 - $110,000Customer Experience

About this role

As a Senior Customer Success Partner, Enterprise at CreatorIQ, you will act as a strategic advisor for a portfolio of high-value enterprise clients, focusing on maximizing the impact of their influencer marketing initiatives. Your responsibilities include fostering deep relationships with key stakeholders, driving platform adoption through data analysis and user engagement, and ensuring alignment between customer goals and CreatorIQ's offerings. Additionally, you will conduct regular success planning sessions, collaborate cross-functionally to facilitate onboarding and technical support, and advocate for customer needs within the organization.

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Required Skills

Customer Success
Strategic Partner
Relationship Management
Platform Adoption
Engagement Analysis
Business Reviews
Success Planning
Cross-Functional Collaboration
Data Analysis
Problem Solving

+10 more

About CreatorIQ

www.creatoriq.com

CreatorIQ is an innovative platform revolutionizing the creator marketing landscape for brands. It provides a comprehensive operating system powered by AI-driven intelligence and unified workflows, specifically designed to optimize creator-led growth at scale. By integrating smart workflows, brand safety measures, and compliance protocols, CreatorIQ helps businesses manage and measure their influencer marketing efforts effectively, catering to the needs of over 1,300 leading brands and agencies worldwide. The platform positions itself as a trusted partner in adapting to the evolving dynamics of marketing and creator collaborations.