Customer Success Specialist

Philip Morris International(5 months ago)

Bogotá, ColombiaOnsiteFull TimeMedior$92,352 - $123,597 (estimated)Customer Success

About this role

A Customer Success Specialist who supports an existing customer base to cultivate long-term relationships and ensure customer satisfaction across the customer lifecycle. The role centers on understanding customer needs and product fit while serving as a primary point of contact for customers.

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Required Skills

Customer Service
Cybersecurity
Sales
High-Volume Calling
MS Office
Salesforce
CRM
Problem Solving
Process Orientation
Product Knowledge

+1 more

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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