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© All Rights Reserved. ApplyBlast.com
cargo.one
The Customer Support Associate at cargo.one is responsible for delivering exceptional service to customers and partner airlines via email, live chat, and phone. This role involves building relationships, advocating for customer needs within the organization, and collaborating with Product and Airline Partnerships teams to enhance user experience. The ideal candidate will possess strong communication skills, a service-oriented mindset, and previous contact center experience, while also being open to feedback and continuous improvement in support processes.
cargo.one is an AI-native operating system for air and ocean freight, enabling leading carriers and freight forwarders to centralize and automate their sales and procurement workflows. The platform offers agentic AI workflows across rate management, quoting, booking, and customer support, with integrations spanning 75+ airlines and 25+ ocean liners. Trusted by global logistics leaders, cargo.one provides a unified multimodal workspace that connects rates, partners, and systems on a single end-to-end platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for cargo.one.
cargo.one didn’t post a salary, so this is our estimate from similar listings.
Cargo.one acquires Portuguese technology company Cargofive
1 week ago
