Customer Support Engineer I - Retail Premium
Tekion(30 days ago)
About this role
A Support Engineer role at Tekion is part of the company's customer-facing technical organization working with its cloud-native Automotive Retail, Enterprise, and Partner platforms. The position is embedded in a fast-growing software company that leverages AI, ML, big data and IoT to transform the automotive retail ecosystem globally.
Required Skills
- Application Support
- Customer Support
- Troubleshooting
- Escalation
- Communication
- IoT
- Ticketing
- Chat Support
- Diagnostics
- Documentation
+3 more
About Tekion
tekion.comTekion is a cloud-native automotive retail platform (Automotive Retail Cloud — ARC) that unifies dealership operations on a single SaaS stack. It combines core DMS, CRM, digital retail, service/parts, and analytics with modern APIs and real‑time data to replace fragmented legacy systems. Dealers, retailers and OEMs use Tekion to streamline workflows, improve customer experience, and gain faster insights across the entire automotive retail lifecycle.
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