Customer Support Representative
Clair
About this role
Front-line customer support role at a fintech startup focused on earned wage access. The associate will assist users from signup through ongoing use, act as an internal liaison between product, engineering, and partner teams, and help improve the customer experience. The position is mission-driven and suited for someone interested in fintech and on-demand pay.
Skills
About Clair
getclair.comClair provides an embedded Earned Wage Access (EWA) solution that lets payroll, time & attendance, and workforce-management platforms offer on‑demand pay to employees via simple integration. Its bank‑backed, compliance-first approach requires no employer setup and is built for fast launch through APIs/SDKs. Clair positions its product to boost platform engagement and employee retention, with reported strong adoption and NPS.
Recent company news
The Detroit NewsOfficials: More than 200 animals, 99 dead, removed from St. Clair Co. home
1 week ago
CBCOil spill in St. Clair River contained, according to Suncor in Sarnia
4 days ago
Fintech LeadersClair CEO - From Swiss Fencing Champion to Fintech Founder
Oct 1, 2025
ClickOnDetroit | WDIV Local 4How a record-breaking drive on a frozen Lake St. Clair helped create Ford Motor Company
Jan 12, 2026
Brown Brothers HarrimanDreamliner Luxury Coaches secures growth investment from BBH Capital Partners and welcomes Troy Clair, CEO of Clair Global, to the company board of directors
Aug 22, 2025
About Clair
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Clair.
Salary
$43k
per year