Customer Support Specialist

Beyond(2 months ago)

RemoteFull TimeMedior$85,480 - $114,825 (estimated)Customer Support

About this role

Beyond is a profitable, fast-growing company providing a Revenue Management System for short-term rentals. The Customer Support Specialist will join the global Support team to ensure outstanding customer experiences for property managers and enterprise customers. The role requires working PST hours from India and offers cross-functional exposure with opportunities to grow into other areas of the company.

View Original Listing

Required Skills

Email Support
Chat Support
Enterprise Support
Technical Support
Troubleshooting
Integration Troubleshooting
Escalation Management
SLA Management
Knowledge Documentation
Content Creation

+8 more

About Beyond

beyondpricing.com

Beyond Pricing is a revenue-management platform that uses dynamic pricing and short‑term rental market data to optimize nightly rates for vacation rentals. It automatically adjusts prices for demand, seasonality, local events and competing supply to help Airbnb, Vrbo and Booking.com hosts—and property managers—maximize occupancy and revenue. Beyond provides market insights, forecasting, integrations with major booking channels and PMSs, and reporting tools to simplify pricing decisions. Hosts use it to increase profits, reduce time spent on manual repricing, and make data‑driven pricing choices.

View more jobs at Beyond →