Customer Value Director - 11026
Coupa Software, Inc.(1 month ago)
About this role
The Customer Value Director at Coupa is responsible for owning the post–go-live relationship with customers in order to ensure value realization and long-term success. The role focuses on developing and executing value plans, conducting business and value reviews, and serving as a trusted advisor to executive stakeholders. This position plays a critical part in customer renewals, expansion of solutions, and strengthening customer referenceability. Based in Sydney, it contributes to Coupa’s global impact by driving measurable outcomes from the Coupa platform.
Required Skills
- Customer Success
- Client Management
- P2P Expertise
- S2C Expertise
- Account Management
- Executive Stakeholder Management
- Negotiation
- Project Management
- Cross Functional Leadership
- Business Reviews
+12 more
Qualifications
- Bachelor’s Degree
- Master’s Degree
About Coupa Software, Inc.
coupa.comCoupa is a cloud-based Business Spend Management (BSM) platform that helps organizations gain visibility and control over procurement, invoicing, expenses, sourcing, and supplier management. Its SaaS platform combines workflow automation, analytics and AI-driven insights to optimize costs, enforce policy compliance, and improve supplier collaboration. Coupa integrates with enterprise ERPs and third-party systems to provide real-time spend intelligence and drive measurable savings across the enterprise.