Director, Customer Service - Remote
Sharecare(9 days ago)
About this role
Sharecare is seeking a Director of Customer Service to lead and develop customer service operations within its healthcare platform. The role focuses on ensuring excellent service experience through strategic leadership, operational management, and cross-functional collaboration.
Required Skills
- call Center
- Customer Engagement
- Operational Leadership
- Digital Support
- KPI Tracking
- Team Management
- Process Improvement
- Regulatory Compliance
- Customer Satisfaction
- Vendor Management
About Sharecare
sharecare.comA health and wellness engagement platform that provides you with personalized resources to live your healthiest life.
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