Director, Enterprise Customer Success
Newsela
About this role
Senior leader responsible for overseeing the Customer Success function for Newsela’s largest enterprise segment, focused on maximizing long-term customer value and commercial outcomes for strategic $20M+ accounts. The role partners with cross-functional and executive stakeholders to inform product and go-to-market decisions, while representing the voice of enterprise customers. This position is fully remote and includes equity and comprehensive benefits.
Skills
About Newsela
newsela.comNewsela is an education-technology company that provides a content and assessment platform for K–12 educators and districts, offering a large library of news and nonfiction texts rewritten at multiple reading levels. The platform pairs standards-aligned, leveled articles with lessons, formative assessments, quizzes, and teacher resources to support differentiated instruction and curriculum planning. Newsela also supplies analytics and classroom tools to track student progress, personalize learning, and integrate with school systems. Founded in 2013 by Matthew Gross and based in New York, the company emphasizes content aligned to national and state standards and timely, classroom-ready materials.
Recent company news
NewselaNewsela Acquires Schoolytics To Help Educators Turn Fragmented Student Data Into Insight and Action
1 month ago
MarketbriefNewsela Expands Data Offerings With Acquisition of Schoolytics; Edustaff Scoops Up Virtual Therapy Provider
1 month ago
PR NewswireNewsela STEM with Generation Genius launches to cultivate critical thinking with real-world, standards-aligned science lessons and videos
Oct 1, 2025
Chan Zuckerberg InitiativeNewselsa is Expanding Access to Meaningful Learning
Feb 25, 2021
eSchool NewsNewsela Acquires Generation Genius to Enhance Real-World Connections in Science and Math
Feb 5, 2025
About Newsela
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Newsela.
Salary
$125k – $150k
per year
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