Director of Customer Success & Account Management (NYC)
Cast AI(8 days ago)
About this role
Director of Customer Success & Account Management for the Americas at Cast AI, responsible for leading and scaling the account management function during a period of rapid growth. The role focuses on strengthening strategic customer relationships and driving expansion of Cast AI’s automated cloud management and cost optimization offerings. Ideal candidates bring deep enterprise cloud SaaS experience and a track record of partnering with large, complex organizations.
Required Skills
- Account Management
- Customer Success
- Team Leadership
- Sales Leadership
- Negotiation
- Stakeholder Management
- Relationship Building
- Cloud Infrastructure
- Kubernetes
- Onboarding
About Cast AI
cast.aiCast AI is an intelligent Kubernetes automation platform that helps teams reduce cloud costs, secure Kubernetes applications, and accelerate DevOps across AWS, Azure, and GCP. The platform continuously optimizes clusters by automating node provisioning, rightsizing, workload placement, and other infrastructure tasks to lower spend while preserving performance and reliability. It also provides security and operational controls and integrates with existing CI/CD and cloud tooling to simplify day-to-day Kubernetes operations for engineering teams.