Director of Customer Success & Account Management (NYC)
Cast AI
About this role
Director of Customer Success & Account Management for the Americas at Cast AI, responsible for leading and scaling the account management function during a period of rapid growth. The role focuses on strengthening strategic customer relationships and driving expansion of Cast AI’s automated cloud management and cost optimization offerings. Ideal candidates bring deep enterprise cloud SaaS experience and a track record of partnering with large, complex organizations.
Skills
About Cast AI
cast.aiCast AI is an intelligent Kubernetes automation platform that helps teams reduce cloud costs, secure Kubernetes applications, and accelerate DevOps across AWS, Azure, and GCP. The platform continuously optimizes clusters by automating node provisioning, rightsizing, workload placement, and other infrastructure tasks to lower spend while preserving performance and reliability. It also provides security and operational controls and integrates with existing CI/CD and cloud tooling to simplify day-to-day Kubernetes operations for engineering teams.
Recent company news
Cast AI just achieved unicorn status by solving AI’s most annoying problem
Jan 12, 2026
Cast AI Secures Strategic Investment at Over $1B Valuation
Jan 13, 2026
Cast AI raises funds from Pacific Alliance Ventures at $1B valuation to launch unified GPU marketplace
Jan 12, 2026
Cast AI Valued at Over $1 Billion With the Launch of Its GPU Marketplace
Jan 12, 2026
Cast AI secures $108 million funding to expand cloud automation
Apr 30, 2025
About Cast AI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cast AI.
Salary
$179k – $238k
per year