Director of Customer Success – SLED & Healthcare

Armis Security(2 months ago)

RemoteFull TimeDirector$175,000 - $220,000Customer Success

About this role

The Director of Customer Success – SLED & Healthcare will lead post-sales strategy and execution for state, local, education, and healthcare customers across North America. This role is accountable for customer health, retention, and growth by driving adoption, measurable outcomes, and strong executive relationships. The director will build and coach high-performing teams, partner cross-functionally, and advocate for customer needs to inform product and operational priorities.

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Required Skills

Leadership
Strategy
Mentoring
Customer Success
Account Management
Adoption
Retention
Expansion
Executive Relations
Risk Mitigation

+6 more

About Armis Security

armis.com

Armis is a cybersecurity company that provides an agentless asset intelligence and security platform to discover and monitor every connected device across IT, OT, IoT and unmanaged device environments. The platform delivers continuous asset inventory, behavioral threat detection, vulnerability and risk scoring, and real‑time response and enforcement through integrations with network, endpoint, and security tools. Enterprises in healthcare, manufacturing, retail and critical infrastructure use Armis to reduce attack surface, detect anomalous device behavior, and automate remediation of device‑related risks.