Director of Product
Cyara(2 days ago)
About this role
Cyara is a leader in AI-powered customer experience assurance, providing a unified platform for testing and monitoring across various channels, including voice and conversational AI. The company focuses on ensuring high-quality, secure, and frictionless customer interactions.
Required Skills
- Product Management
- Customer Experience
- AI
- SaaS
- Digital Communications
- Workflow Automation
- Analytics
- Agile Methodologies
- Contact Centers
- Agentic AI
About Cyara
cyara.comCyara is an AI-led CX assurance platform that helps companies test, monitor, and optimize customer journeys—particularly voice and contact-center digital experiences. It automates functional, regression, and load testing for IVR, telephony, chatbots and other channels, and continuously monitors live interactions to detect regressions, routing issues, and performance problems. Cyara integrates with contact-center systems and development workflows to accelerate delivery, reduce defects, and ensure SLA/compliance. Enterprises use the platform to validate changes, improve reliability, and deliver smoother, more consistent customer experiences.
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